Mind Glamour is committed to protecting your privacy and maintaining the confidentiality of your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or communicate with us.

By using our website, you agree to the practices described in this policy.

1. Information We Collect

a. Personal Information

We may collect personal information that you voluntarily provide when you:

  • Fill out a contact form
  • Request an appointment
  • Subscribe to communications
  • Contact us via phone, email, or SMS

Personal information may include:

  • Name
  • Email address
  • Phone number
  • Appointment details
  • Any information you choose to provide through our forms or communications

For individuals seeking counseling or mental health services, information you provide may be used only for the purpose of coordinating services or responding to your inquiries.

b. Automatically Collected Information

When you visit our website, certain technical information may be collected automatically, including:

  • IP address
  • Browser type and version
  • Device type and operating system
  • Pages viewed and time spent on the website
  • Date and time of visit

We may use cookies and similar technologies to improve website functionality and user experience.

2. How We Use Your Information

We use your information to:

  • Respond to inquiries and appointment requests
  • Provide counseling and mental health service coordination
  • Send appointment reminders and service updates
  • Improve website performance and user experience
  • Maintain communication regarding services you request
  • Comply with legal and regulatory requirements

Your personal information is used only for legitimate healthcare and administrative purposes.

3. Information Sharing and Disclosure

Mind Glamour does not sell, rent, or trade your personal information.

We may share information only in the following limited circumstances:

a. Service Providers

We may work with trusted vendors who assist with website hosting, appointment scheduling, or communication services. These providers are required to protect your information and use it only for the services we request.

b. Legal Requirements

Information may be disclosed if required by law, court order, or governmental request.

c. SMS Data Protection

Mobile opt-in data, SMS consent, and phone numbers collected for SMS communication will not be shared, sold, rented, or disclosed to third parties or affiliates for marketing or promotional purposes.

This policy complies with The Campaign Registry (TCR) messaging requirements.

4. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Correct inaccurate information
  • Request deletion of your data (subject to legal obligations)
  • Request a copy of your information
  • Opt out of communications at any time

To exercise these rights, please contact us using the information below.

5. Security of Your Information

We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, misuse, or disclosure.

While we strive to protect your information, no internet transmission or storage system can be guaranteed to be 100% secure.

6. Cookies and Website Tracking

Our website may use cookies or similar technologies to:

  • Improve site functionality
  • Analyze website traffic
  • Enhance user experience

You may disable cookies in your browser settings if you prefer.

7. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in legal requirements, services, or operational practices.

Updates will be posted on this page with a revised effective date.

8. Contact Information

If you have questions regarding this Privacy Policy or how your information is handled, please contact us.

Mind Glamour

📞 (469) 401-5133
📧 info@mindglamour.com
📍 1230 River Bend Dr Ste 218
Dallas, TX 75247

SMS Terms & Conditions

Mind Glamour provides SMS communication to improve client communication and service coordination.

1. SMS Consent

By opting in to receive SMS messages, you agree to receive text messages from Mind Glamour related to your services.

These messages may include:

  • Appointment reminders
  • Scheduling confirmations
  • Service updates
  • Customer care responses

Example message:

“Hello, this is a reminder of your appointment with Mind Glamour on [Date] at [Time]. Reply STOP to opt out.”

2. Types of SMS Messages

Messages may include:

  • Appointment reminders
  • Appointment confirmations
  • Follow-up communication
  • Service-related notifications
  • Customer support responses

Mind Glamour does not send marketing or promotional messages unless explicit consent is provided.

3. Message Frequency

Message frequency may vary depending on your appointments and communications with our practice.

4. Opt-Out Instructions

You may unsubscribe from SMS messages at any time by replying:

STOP – to unsubscribe
HELP – for assistance

Standard message and data rates may apply depending on your mobile carrier.

5. SMS Data Protection

Mind Glamour protects the privacy of SMS communications.

Phone numbers, SMS consent data, and communication records will never be shared with third parties or affiliates for marketing purposes.

6. SMS Disclaimer

SMS delivery may depend on your mobile carrier and network availability. Standard carrier message and data rates may apply.